What to Expect with Your International Residential Move

International moves can seem especially grueling. Rest assured we’ll expertly handle the difficulties, seeing as how we’ve gotten people to all sorts of countries in the time we’ve been in business. Regardless of whether you’re relocating from San Antonio to London or Paris or Stuttgart or Rome or Bombay or Bangkok or Beijing or Brisbane  – or from anywhere stateside to anywhere else – we’ll make sure your household gets where it’s got to go. We assume full responsibility for your international move during …

The Moving Process

These are the steps you can count on us taking:

FREE Ballpark Pricing

With an international move, in particular, you’ll likely want some idea up front of what you’ll be billed for such a move. Contact us. Talk with us. Inform us where you’ll be going, when you’d like or have to go, and what kind of a move you’d like us to handle for you. Reflecting our considerable experience with global moving, we’ll give you a free ballpark estimate. This might or might not be the final price. Further talks with you will help determine that. But at least you’ll have some awareness of what to expect, budget-wise, in advance of signing a contract.

The Home Survey

To come up with a final, accurate estimate of your move’s cost, we’re required to do an inventory of the items you’ll be transporting. We have two options for taking care of this:

1. A A-1 Freeman Moving Group estimator meets with you at your home to confer with you on numerous details of your move, conduct a walk-through of your home, and take that survey of your belongings.
2. Using your mobile phone, you link directly with our estimator and do your own home walk-through, recording a video inventory of what you need transported.

The Written Estimate

Once we’ve initially spoken with you and examined your Home Survey results, we can present a more precise, written estimate of the financial outlay required for your international move. It encompasses everything associated with your move, including which moving services of ours you’ve picked.

The Customer Agreement

This is your move contract, which documents locations, move dates and times, the moving services you’ve picked, safety and insurance provisions, the cost, and other considerations. Signing it signifies that you agree to our terms and pricing and permits us to arrange for your relocation.

The Move Plan

To promote an international move that’s smooth, safe, and hassle-free, we assign you a Move Concierge – your very own, exclusive representative and counselor. He or she will guide you in planning every aspect of your move. In your first talk, your Move Concierge will …

• confirm your move dates,
• affirm the addresses involved locally and in the country to which you’re relocating,
• establish which of our services you prefer,
• offer introductory counsel in what’s likely in store for you during  your move, and
• provide answers to your questions.

From here on, your Move Concierge is your A-1 Freeman Moving Group “one point of contact.” You can count on him or her being extremely knowledgeable about the difficulties of international and advising you appropriately – particularly on customs laws from one country to another. As well as divulging critical information on your particular destination country, he or she also can assist you with ...

• passports,
• visas,
• automobile titles, and
• all other required international paperwork.

Then, as the move proceeds, your Move Concierge will keep you up to speed on the latest developments.

The Pre-Move Confirmation

As your move date gets close, we’ll email or call you to affirm that it’s still “on” in accordance with the plan. We’ll confirm dates, times, locations, and other important elements relating to your relocation to another land, another culture.

Packing

Our packing options are offered to better address your needs and budget.

• Choose to handle all the packing by yourself; if you like, we’ll send you the packing materials.
• Choose to let our crew provide backup packing assistance. Or
• Elect to start packing yourself and authorize us to help you by packing specialty items.

Whatever way you want your packing discharged, you can be confident we’re well up to speed on foreign customs laws and will ensure that your shipments follow them explicitly. That includes seeing to it that packed belongings are loaded into the correct overseas shipping containers, as specified.

Loading

When the truck and crew get to your stateside home, they’ll introduce themselves and conduct a walk-through, acclimating themselves to your floor plan and the items you’re shipping.

Next, they’ll take steps to shield your home while the move-out is in progress. They’ll pad stair rails, cramped corners, doors and jambs. And they’ll put down carpet covers to keep floors free of dirt and damage .

In loading your belongings onto the truck, our crew will insure that moving boxes are marked and categorized by room to assist in their proper placement in your new home.

Beds, entertainment centers, swing sets and whatever else has to be disassembled will be taken apart by our crew at this time.

Finally, our crew runs quality checks and stays in close communication with your Move Concierge throughout the loading process.

Delivery

Once we get your shipment safely to your new home in your destination country, our crews get it unloaded with extreme care. Among our destination-country delivery services are …

• using protection pads and carpet covers to keep your new home as it was before the move throughout the move-in,
• systematic unloading – getting your possessions into the rooms you want them in, at your direction,
• rebuilding whatever was broken down for the move,
• unpacking – just say the word; we’ll handle it, and
• debris removal – where, if you prefer, we’ll remove all the empty moving boxes and debris when the unpacking is done.

The Post-Move Follow-up

At the completion of your international move, your Move Concierge will get in touch with you to ...

• go over it with you,
• determine how skillfully we provided the services you selected
• talk with you about any remaining situations, and
• THANK YOU for choosing A-1 Freeman Moving Group!