What to Expect with Your Local Residential Move in San Antonio

How far you’re moving makes no difference. You still want to ensure that your local residential move’s as easy as possible a move – no glitches, no gaffes, no gripes. A-1 Freeman Moving Group hears you. We’ve helped thousands of San Antonio people move across the street or across town over the years. What our clients particularly like is our capable handling of …

The Moving Process

Here are the steps you can rely on us taking:

FREE Ballpark Pricing

When you first contact us to discuss your move, we’ll give you a FREE ballpark estimate of what it will cost you – given our precursory recognition of your needs. This figure might rise or fall, depending on more-thorough assessment and what move options you pick.

The Home Survey

We give you two options for helping us develop a final, accurate estimate – both of which is meant to complement your schedule in a way that’s most convenient for you:

1. a personal, in-home meeting with one of our expert estimators – featuring a full-house review of the items you’ll need shipped, or
2. a video inventory that uses the most advanced technology, linking you to our estimator by way of your cell phone as you move through your home and point out what you’ll want moved.

The Written Estimate

Based on our consultations with you and the results of your Home Survey, we’ll give you a written estimate of the price you can expect to pay. This written estimate fixes that cost with far greater exactitude than our up-front ballpark estimate. It speaks to each and every aspect of your shipment, including all moving services you’ve requested.

The Customer Agreement

When you’ve chosen your best options and consented to our terms and pricing, you’ll sign an agreement with us. Consider this your move contract defining locations, move dates and times, the moving services you’ve picked, and other details such as cost, safety, and insurance. With this matter taken care of, we schedule your move.

The Move Plan

This is when your personal A-1 Freeman Moving Group Move Concierge speaks with you to …

• vet your move dates and the addresses involved
• confirm which of our services you feel you need
• give you a clear indication of what to expect from your move, and
• answer your questions.

Your Move Concierge is your one point of contact from this point until the conclusion of your move. He or she will see to it that you’re apprised of everything that’s happening with your local residential move – to make for as pleasant, punctual, and perfect a move as you could expect from anyone.

The Pre-Move Confirmation

As your move date advances, we’ll email or phone you to ensure that everything planned for is still a “go.” We’ll make a final confirmation of dates, times, locations, and other elements of the move to keep it on track.

Packing

As always, we give you options to fit your needs and budget. You can pack everything on your own (and we can provide you with the packing materials, if you prefer) … you can let our full-service movers help you pack … or you can go with a custom-crafted plan where you get the packing started and we help with specialty items.

Loading

When the truck and crew get to your place, they’ll introduce themselves and do a walk-through of your home to get acquainted with the floor plan and what needs to be shipped. Then they’ll prepare the home to safeguard it, padding stair rails, tight corners, doors and jambs, and setting down carpet covers to keep high-traffic areas clean. Next, they’ll undertake a systematic loading procedure, where moving boxes are labeled and inventoried according to rooms and your needs on arrival at your new home. Components that call for disassembling – anything from entertainment centers to beds to swing sets – are carefully broken down now. Throughout the loading process, quality checks are executed and communication with your Move Concierge is maintained.

Delivery

Once we’ve gotten your shipment safely to your new home – undeterred and undamaged, we take exceptional care in unloading it. Our delivery services entail …

• using protective pads and carpet covers to keep your your new home pristine during the move-in process,
• systematic unloading – where we unload your belongings into the rooms you want them in, as you guide us,
• reassembly of components broken down intentionally for the move – beds, the like,
• unpacking – just let us know; we’ll get it done for you, and
• debris removal – where, if you like, our crews will dispose of all the empty moving boxes and supplies after the unpacking.

The Post-Move Follow-up

This is where your personal A-1 Freeman Moving Group Move Concierge contacts you to inquire how you think the move went … gauge the quality of the services we executed … address any concerns that may linger … and, especially, THANK YOU for hiring A-1 Freeman Moving Group! Your total satisfaction is what keeps us improving.