What to Expect with Your San Antonio Long-Distance Residential Move

A-1 Freeman Moving Group is truly held in gratitude by clients who need to move many, many miles from San Antonio. Long-distance moving is one of our many capabilities. We’ve been helping customers do it for a good, long while, after all. Most of our assistance entails our being a source of strength, confidence, and proficiency for those who’ve never moved from state to state or across the country. Our careful attention to detail, our smart professionalism, and our profusion of customized, personal moving services always seem to win the day. You’ll recognize that surely enough in how smoothly we execute …

The Moving Process

Take a look at the steps you can count on us taking:

FREE Ballpark Pricing

We’ll inform you generally speaking what the price of your move will be when you contact us initially and we’ve ascertained the sorts of moving services needed to get you the distance you need to go. Certainly, this ballpark estimate might go up or go down, relative to the services you ultimately choose.

The Home Survey

Our objective – always – is to meet your needs and work within the context of your schedule. This accounts for our providing you with two estimating choices. Pick the most convenient for you:

1. In-Home Consultation. One of our professional estimators meets with you at your home to talk about your move and conduct a room-by-room inventory of the possessions you’ll need transported.
2. Video Inventory. You’ll connect directly with our estimator via your cell phone and record a video of yourself conducting a walk-through of your home as you point out what requires moving. It’s the very latest in technological convenience!

The Written Estimate

After consulting with you, taking the move options you’ve selected into consideration, and analyzing the results of your Home Survey, we present you with a written estimate that more accurately establishes the cost of your long-distance move.

The Customer Agreement

Signing this agreement – your move contract – affirms that you’ve consented to our terms and pricing. Set forth in the agreement are …

• the price you’ll pay for the move,
• safety and insurance considerations,
• the move locations,
• move dates and times, and
• descriptions of the moving services you’ve picked.

The Move Plan

Now, you’ll meet your exclusive A-1 Freeman Moving Group Move Concierge. He or she will guide you in planning every aspect of your move. The process opens with a confirmation of the dates, addresses, and services you’ve picked. Then you’ll be counseled in what to expect from your move. Be prepared to ask questions! This is what your Move Concierge is here for – to present you with answers, keep you updated at every stage of the move, and keep that process going smoothly, speedily, and unerringly.

The Pre-Move Confirmation

When your move date is near, we get hold of you by phone or email to confirm it, making sure all dates, times, locations, and other pre-arranged details still work for you. This also serves to reassure you that we’ll be on hand and ready to go when the time finally does arrive.

Packing

We offer three ways to help you with packing. select the one that best addresses your wishes and your wallet:

1. Do the packing yourself; if you want, we can provision you with the packing materials.
2. Get our movers to provide backup packing assistance.
3. Option our personalized plan: you get the packing started and we help pack specialty items.

Loading

Our loading methodology is simple, methodical, safe, and elegant:

• Truck and crew get there.
• Crew introduce themselves.
• Crew conducts a walk-through of your home to make sure they’re fully apprised of the floor plan and the belongings they’ll be loading and unloading.
• Crew prepares home to protect it: stair railings, tight corners, doors and doorjamb are padded; carpets are covered to keep high-traffic areas from getting snagged and soiled.
• Moving boxes are labeled and classified by room, taking into account your needs as you settle into your new home.
• Pieces such as beds, entertainment centers, and swing sets are meticulously torn apart for transport.
• Quality checks are conducted during the loading process.
• Communication also is maintained with your Move Concierge.

Delivery

At your new home we’re equally careful and systematic in unloading and placing your possessions.

• We employ padding and carpet covers to shield you new home from any move-in damage.
• We methodically unload your possessions in the rooms you want them in.
• We reassemble those things we broke down for the move.
• If you’d like us to unpack items for you, just notify us and we’ll handle it.
• We can, if you like, also dispose of all the empty boxes and packing supplies when your move is over.

The Post-Move Follow-up

After the move, your Move Concierge will phone you to see if everything met with your satisfaction. He or she also will talk with you about any issues that may still need resolving. Even more important, your Move Concierge will, echoing the thoughts of each of us at A-1 Freeman Moving Group, THANK YOU for hiring us as your long-distance moving partner!