San Antonio Moving Blog - Tips, Tricks, and Insider Info
July 31, 2017

A Quality Move from a Quality San Antonio Moving Company

The quality of a move is just as imperative as the expense paired with it, if not more. You shouldn’t drop off your items to the hands of San Antonio movers who aren’t keeping track of how useful their systems are. That’s a problem waiting to happen and inflates the probability of your goods being broken during transit. Here at A-1 Freeman Moving Group, we’ve got a big weight on ensuring we give our customers with the most outstanding San Antonio moving experience they can likely have during an already hectic time.

customer service is critical in moving companies We achieve this through our Quality Assurance Program. A large part of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we give out to each of our clients so that we can get a good idea of how well we performed throughout our processes. It has questions that encompass every step in the process leading off with the first sales call all the way through to the final delivery. This permits us to get feedback directly from the individuals whose opinion most significant, our clients!

We look over all of these answers in in turn to get a look at an overall image of how we’re performing. If we spot that there’s an area that’s having some struggles, we’ll be able to rectify our technique and get the problem fixed for the next time. By continually bettering our processes, we’re able to stay well ahead of our competition when it comes to giving dependable, superior customer service each and every time.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, make sure you’re hiring a professional moving company that has a strong plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.

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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distant move.
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