San Antonio Moving Blog - Tips, Tricks, and Insider Info
January 15, 2023

Questions to Ask a Professional Mover

By Julie DeLong, A-1 Freeman Moving Group 
After expending some time researching multiple moving companies in San Antonio and doing due diligence, you've finally located a potential moving company who can handle your relocation. Before you go and sign the contract with the moving company in San Antonio, it will be critical to find out the right information to be certain that you are on the right track. This should can you from getting into unexpected tense circumstances that might arise on moving day. Here are a few questions to ask the moving company in San Antonio.

1. Who will be My Main Contact, and Will I be Able to Have my Driver's Contact Information As Well?

The moving company in San Antonio should be able to connect you to a point of contact who can be your main contact until you are done with the relocation. Knowing a person to contact can help you to stay updated regarding your scheduled dates and the time of your move. Should there be any updates, you will get timely information, allowing you to prepare accordingly. You should additionally get the contact for the driver to keep in communication and also know the actual time that the truck will get to your residence. This will help you be ready and minimize problems regarding bad timing and planning.

2. Which Services Does the Estimate Include and What Doesn't It Include?

Some moving companies in San Antonio don’t encompass all services in the moving quote. Some have additional rates that might throw you off kilter as the move progresses. Knowing precisely what the estimate consists of and does not include is important for proactive preparation. Remember to ask questions if you are not certain a service which you require is included.

3. What’s the Estimated Delivery Window?

A professional mover in San Antonio who's been in the industry for some years should be able to tell you an estimated delivery window to your destination. However, it is worth explaining that lots of circumstances determine the delivery period, which is why the moving company in San Antonio might not be able to provide you the precise time.

4. What Products May Not Be Transported inside the Moving Van?

It is worth mentioning that professional movers do not handle anything and everything. A professional mover in San Antonio is going to focus on moving certain items but cannot allow other items on the moving truck for instance hazardous materials, jewelry, checkbooks, house plants, household animals and liquor. The moving company should give you a list of the items they will not be able to put on the truck to allow you to fin other means. It'd be ideal to transport such items yourself.

Choose the Best Moving Company in San Antonio for Your Money

It’s imperative to do due diligence and make sure that the feedback the moving company gives are realistic. Additionally, you may need to take a peek at the company's social media platforms and website to see what other clients say about them. This might help explain any doubts you could have about the mover. Would you like to have a seamless and professional moving experience? We would like to help. Contact A-1 Freeman Moving Group in San Antonio with any questions and allow us to give you a smooth and professional moving experience.


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