San Antonio Moving Blog - Tips, Tricks, and Insider Info
November 15, 2020

Relocating? Five Questions to Ask Your Mover

Moving to a new homeBy Julie DeLong, A-1 Freeman Moving Group 

Transferring to a new location is certainly thrilling, but it might also be extremely anxious. Asking friends and family for help is not consistently a possibility and also doing everything on your own is impossible. Working with a professional moving company in San Antonio may make the relocation less difficult for you if you use the best mover. You don't wish to get taken advantage of, you need a reasonable cost, and also you would like to make sure that your belongings will be safe and that they will arrive promptly. You have done your research, accumulated estimates, and made your choice on which moving company to go with. Here are several questions to ask your professional mover in San Antonio before moving day arrives.

Who's going to be my primary contact point during my move?

It is advisable to make certain you have the contact details for your customer support coordinator in order to check in as well as tell them if there are any adjustments on your part. It's also smart to ask for the driver's phone number, in the event you need to contact them directly concerning loading or delivery specifics. Finally, be sure and request an afterhours contact in the event that something unforeseen pops up after 5pm or during the weekend and you must talk to someone immediately.

What are the additional charges beyond the written quote?

Most moving companies provide you with an itemized written quote of all the charges you will incur. Make sure to read this document carefully and determine what is included and what is not. For example, certain movers don't include empty carton pickup within their pricing, which could bring about extra fees. If there's something on the moving estimate which you don't have an understanding of, ask your relocation consultant or customer service coordinator for clarification.

When am I going to expect my items to be delivered?

The last thing you want to do is wait for days or weeks for your things to reach your new residence. Your moving company should have the ability to supply you with a good plan of when your items will arrive. Typically a delivery window is available until your belongings are loaded and then, the driver should be able to give you a more accurate delivery date. You will additionally want to inquire about how they will manage issues in the event that they're going to be late because of unanticipated circumstances.

Will there be anything which may not be sent with your moving company?

In most cases, relocating your home means moving your household furniture, personal things, clothes, along with other things for the home. These should not be a problem. Yet, there are several items, including flammable or explosive products, which simply cannot go on the moving truck. And there are other items that it may well be advisable to self-transport, including cash, jewelry, collectibles, art, as well as other valuable pieces.

What protections do you have in place due to COVID-19?

You want to do everything that you can to protect your family's health and well-being. The very last thing you want is a lax team interacting with your family members and possessions. Be sure that your mover and crew are following proper protocols, wearing face masks, washing hands, and also social distancing.

Pick the right Mover

You are ready for a new life in a new city and all which is remaining is to pack up and move everything there. Doing the work on your own is a pain. Pestering family and friends to assist is tough. Working with a professional mover in San Antonio, conversely, might be simple and pain free. At A-1 Freeman Moving Group in San Antonio, we understand exactly how important it is for you to trust your movers completely. We assure you that we're all set, able, and happy to offer you excellent moving services. Get in touch today!


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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distant move.
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